All orders are shipped via UPS so we are able to track each order. Depending on your location, your order should arrive within 3 to 14 days. Larger orders may take a bit longer.

Order Total  
Shipping & Handling
$24.99 and under $8
$25.00 to $49.99  $11
$50.00 to $99.99 $15
$100.00 to $199.99 12%
$200.00 to $999.99 7%
$1000.00 to $4999.99  5%
$5000 and up 3%


Literature may be returned within 30 days of invoice date with Return Authorization Approval Number

For all returns, log in to and go to My Account and choose Review Order History. Find the order containing the items to be returned, choose "Return Items" and follow instructions to be assigned a Return Authorization Number. Damaged items will be approved for return if authorization request received within 30 days of invoice. All other return requests will be limited to 10% of the net value of total book purchases during the previous 12 months and will be credited at 30% off the list price. All items must be returned via UPS or FedEx in resalable condition for credit to be issued. Items returned without Return Authorization Approval will not be credited.



If a title is not available at the time of processing, it is automatically backordered for up to 90 days. No additional shipping will be incurred for backorder shipments. If you'd prefer not to backorder unavailable titles, you will have the option to request NO BACKORDERS at the time you place your order.